We are asked this question every day. Why do I not just use my phone to call for help? While cell phones and home phones are great medical alert systems, they have many limiting features. They are great if you can dial the phone number, explain your location, and notify the dispatcher of your medical conditions. In reality, doing all of these things in an emergency is not possible.

Our in-home emergency response systems are different because you only need to press a button to call for help. There is no need to remember a phone number, you don’t need to tell anyone your location, and our Life Safety Operators will already have a profile of basic medical information on file. That way, if you cannot respond during the emergency, we can still send you help!

Those three key points give our customers more support and care in an emergency that could not be done with a phone call.